Frequently Asked Questions | Hayward

SEASONAL MAINTENANCE

1 - When my pool is in a state of active winterizing, should I switch off my salt chlorinator?

2 - My pool water is turning green: what should I do?

3 - It’s spring! Can I use my pool cleaner to clean my pool for the first time this season?

4 - What should I do to make sure my passive winterizing goes well?

PUMPS

1 - In the last few days, I have seen bubbles in my pump prefilter: why and what should I do?

2 - I need to change my pump, is it a good idea to get a more powerful one?

3 - My pump no longer starts up and makes an electric groaning noise, what should I do?

FILTERS

1 - I see water seeping out of the used water outlet of my valve when it is in the filtration position. What should I do?

2 - How do I take the sand out of my filter?

3 - I have re-opened my pool but my pressure gauge indicates a high pressure of 3 bars. What should I do?

WHITE GOODS

1 - How do I guarantee watertightness between the main drain and the union?

2 - I have a choice between 2 skimmer models: I am tempted to buy the cheaper one. What do you think of this idea?

SANITIZATION

1 - I have been advised to check the total alkalinity in my pool. What is this and what do I need to do?

2 - What advice can you give to simplify sanitization of my pool?

3 - I have heard that bleach could be used to sanitize the water in my pool. What do you think of this idea?

4 - I have found rock salt that is much cheaper, can I use this without damaging my salt chlorinator?

LIGHTING

1 - Is it possible to change the colour of the spotlights in my pool?

2 - Is it really necessary to install pool lighting if I don’t plan to swim at night?

CLEANERS

1 - My electric cleaner no longer climbs the walls. Why not?

2 - Can I swim whilst my cleaner is cleaning the pool?

HEAT PUMPS

1 - In the instruction manual for my heat pump, I have read that there is a “heating priority” function. What is this?

2 - For my heat pump, I have been advised to install a circuit breaker that is more powerful than the circuit breaker recommended by the manufacturer. Can I do this?

3 - Since the price of electricity is lower at night, would it not be preferable to operate the heat pump during night hours?

CONSTRUCTION / RENOVATION

1 - I would like to have a pool built: where do I start?

2 - How do I know where to install my pool?

3 - How many years should I leave it before renovating my pool?